Policies & Terms Of Service

Shipping: Most orders are filled and shipped within 1 business day from the time the order is received. We ship all orders using USPS Priority or UPS ground. Depending upon the final destination, shipping delivery time is usually 1-4 days, however neither Olive Oil Divine, USPS or UPS guarantee exact delivery dates. We do not ship outside the contiguous United States. Shipping cost will be calculated automatically during checkout. We accept all major credit cards (American Express, Discover, Master Card and Visa).

Curbside Pickup: No fee for this service. Curbside Pickup orders may be placed online or by telephone.  We try to prepare orders for pickup within 1 hour during our open hours, but this is not guaranteed and may take longer if our sales floor is overly busy with shoppers. Orders placed within 1 hour or less of our closing time may be delayed until the next day we are open. Pickup times are not guaranteed and may be longer during any holiday period.

Loyalty Points Policy: As of 11/1/2021 Loyalty points are not awarded for online orders.  In order to maintain a points balance for in-store use, a working email address that accepts our emails must be on file in our customer database at our store sales counter.  You agree that by "unsubscribing" to our emails will automatically remove you from our in-store loyalty rewards program and that all accrued points will be nullified and removed from your account.  Olive Oil Divine reserves the right to change rules and regulations to this program at any time without notice.

Gift Cards: We currently only offer gift cards for in-store use, therefore our current store gift card program is not usable for online purchasing.

Refund Policy:  We are unable to exchange or accept returns for all food products, however if you find dissatisfaction with one of our products, please contact us so we can make it right in some way!  All other non-food items carry a 90-day 100% satisfaction guarantee.  Please contact us for return information on these items before returning.  All shipping charges are non-refundable.

Privacy Policy:  Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.  We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.  We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.  We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.  We will make readily available to customers information about our policies and practices relating to the management of personal information.  We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Terms of service:  Welcome to the Olive Oil Divine Company Information Site (“Site”) on the World Wide Web. Please review these Site terms of use which govern your use of and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.  Olive Oil Divine controls and operates this Site from its offices within the United States. Claims relating to, including the use of, this Site and the materials contained herein are governed by the laws of the United States and the State of Tennessee. If you do not agree, please do not use this Site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

The information contained in this Site including all images, illustrations, designs, photographs, video-clips, writings and other materials that appear herein are copyrights, trademarks, trade dress or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the “Contents”) by Olive Oil Divine or are the property of their respective owners. The name Olive Oil Divine and the Olive Oil Divine logo are registered marks of Olive Oil Divine.

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this Site for the purposes of:

1. Placing an order with Olive Oil Divine or
2. Using this Site as a shopping resource, provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents.

Except in connection with shopping or placing an order, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without the prior written permission of Olive Oil Divine or the applicable copyright owner.

Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of Olive Oil Divine, is strictly prohibited.

DISCLAIMER OF WARRANTY OLIVE OIL DIVINE IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH OLIVE OIL DIVINE BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, OLIVE OIL DIVINE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT.  PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

IN NO EVENT SHALL OLIVE OIL DIVINE BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE.

In an effort to provide our customers with the most current information, Olive Oil Divine will, from time to time, make changes in the content and in the products or services described on this Site.

The prices advertised on this Site are for Internet orders. Prices on some items may differ from those charged at our Olive Oil Divine store. Prices and the availability of items are subject to change without notice. Any “list prices” used on this Site are Olive Oil Divine suggested retail prices and may not be indicative of the actual selling prices in your area.

Any reference to “savings” used on this site indicates the average savings over our competitors average “list prices”. Your actual savings will vary depending upon the goods purchased and the date of the transaction.

We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors.

User Comments, Feedback, and Other Information Submissions Provided By You: You agree that any material, information, and ideas that you transmit to this Site or otherwise provide to Olive Oil Divine (“Transmissions”) shall be and remain Olive Oil Divine’s property.

All Transmissions will be treated as non-confidential and non-proprietary and Olive Oil Divine shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the Transmissions to others without limitation.  Additionally, Olive Oil Divine shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including, but not limited to, developing, manufacturing, or marketing products incorporating such information. You further agree that Olive Oil Divine may use information about your demographics and use of this Site in any manner that does not reveal your identity.

In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, political, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.

Olive Oil Divine may revise these terms of use by updating this posting. You agree that in the event any portion of these Site terms of use are found to be unenforceable, the remainder of these Site terms and conditions shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.